Protect Your Skin Naturally – Reef-Safe Sunscreens In Stock!

FAQs

Frequently Asked Questions (FAQs)
Effective Date: September 22, 2025 Welcome to Zewss Products’ FAQ. Find answers to common questions about your orders, privacy, and delivery. Order Confirmation
  1. Will I receive a confirmation for my order?
    Yes, after placing an order on www.zewssproducts.com, you’ll receive an email confirmation at the address provided, confirming receipt and pre-authorization of your payment.
  2. I didn’t receive a confirmation email. Why?
    • Check your junk/spam folder.
    • Verify the email entered during checkout.
    • Your server’s spam filters may block us.
      If unresolved, contact support@zewssproducts.com or +1-818-602-7530 for assistance.
  3. What happens after my order confirmation?
    We verify item availability with our suppliers. If available, payment is processed, and shipping begins. If unavailable, we’ll email or call you with alternatives. Opt out via support@zewssproducts.com to cancel pre-authorization.
Privacy and Security
  1. Why do you need my phone number?
    It ensures smooth delivery (couriers may coordinate times) and allows quick issue resolution. Your data is encrypted and confidential per our Privacy Policy (/pages/privacy-policy-1).
  2. Is it safe to shop on your website?
    Yes, we use SSL encryption and PCI-DSS-compliant partners (e.g., Shopify Payments) to secure your information.
Dispatch and Delivery
  1. How long does it take for products to be dispatched?
    Typically 2-4 business days (Monday-Friday), depending on availability or custom orders.
  2. How long does delivery take after dispatch?
    7-15 business days (Monday-Friday), varying by location and external factors.
Order Fulfillment
  1. Do you keep products in stock, or how are orders fulfilled?
    We partner with trusted suppliers who ship directly to you, avoiding inventory delays. This ensures competitive pricing and quality (e.g., organic wellness products) from vetted U.S./Canadian sources.
Contact Us
  • For further assistance, email support@zewssproducts.com or call +1-818-602-7530 (Monday-Friday, 9:00 AM-5:00 PM CST). Response within 24 hours.
Thank you for choosing Zewss Products!

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